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Frequently asked
questions
The essentials before you order.
- 1–2 daysDelivery in mainland Spain
- €120Free shipping from
- 30 daysFor returns
How long does my order take to arrive?
In mainland Spain, delivery takes 1–2 working days: each order is handed to the carrier the same day. Free shipping from €120. For the Balearic Islands, Portugal and other destinations, see the delivery times on our FAQ page.
Can I return a product?
Yes. You have 30 days from delivery, with the product unused and in its original packaging. As these are food products, returns are accepted with the container unopened.
What's the difference between virgin and extra virgin olive oil?
Extra virgin is the highest category: faultless aroma and flavour and an acidity below 0.8%. Virgin olive oil is also obtained by mechanical means, but may show slight aroma or flavour defects.
How long does the oil keep?
It is at its best within 18–24 months of harvest, shown on every bottle. Once opened, enjoy it in the first few weeks; well closed and protected from light, it keeps for several months.
